SoloSquidInc. (“Company”, “we”, “our” or “us”) respects your privacy and is committed toprotecting it.
ThisPrivacy Policy governs your access and use of our website, www.solosquid.com including any content,functionality or services offered through our website or related landing pages(collectively, “Site”) whether as a guest or a registered user. In this PrivacyPolicy “you” or “your” refers to any individual who accesses our Site.
PLEASE READ THIS PRIVACY POLICYCAREFULLY BEFORE USING OUR WEBSITE
ThisPrivacy Policy is legally binding. Byusing our Site or by clicking to accept or agree to the Terms of Use andPrivacy Policy when this option is made available to you, you expressly acceptand agree to be bound and abide by this Privacy Policy. If you do not agreeto the Privacy Policy, you must not access or use our Site or Services.
ThisPrivacy Policy sets out how we collect information from you when you visit ourSite, either automatically, or through certain voluntary actions you may takewhile visiting our Site, including but not limited to, accessing, purchasing ordownloading any products, content or resources available on our Site or engagingor interacting with us either through this Site (collectively, “Services”).
ThisPrivacy Policy applies to information we collect:
· On this Site;
· In email, text and other electronic messages between youand this Site;
· When you interact with us, ouradvertising and applications on third party websites and services if thoseapplications or advertising include links to this Privacy Policy.
ThisPrivacy Policy does not apply to information collected by:
· Us offline or through any othermeans, including on any other website operated by us, or any third partyincluding our affiliates and subsidiaries; or
· Any third party including throughany content or advertising that may link to or be accessible from or on theSite.
ThisPrivacy Policy also sets out how we use and disclosure your information and yourrights with respect to your personal information that we collect.
Use of Site
You must be at least 16 years old to use our Site or theage of majority in your jurisdiction. No one under the age of 16 may provideany information to or on our Site. We donot knowingly collect, use or disclose personal information about visitorsunder 16 years of age. If you are under 16 years of age you must immediatelystop using our Site and not provide any information to us through any functionon our Site. If you become aware that we have collected information from anyoneunder the age of 16 please contact us at hello@solosquid.com so we may delete that information.
INFORMATION WE COLLECT
Wecollect certain types of information from you when you visit our Site. Byaccepting this Privacy Policy, you are expressly consenting to (i) ourcollection of information as described below; (ii) our use of the informationcollected; (iii) the processing of this information; and (iv) our sharing ofdata with third-party processors as needed to run our business.
Here are some examples of the data wecollect. However this may not be a complete list:
PersonalInformation: Personal identifying informationsuch as your name, billing and/or shipping address, telephone numbers, emailaddresses, and other demographic information, such as your age and gender.
Financial Information: Financial information (such as credit card or bankaccount numbers) includes information provided in connection with anytransaction you make on our Site. Note that we store limited financial data, asmost financial data is transferred to third-party payment processors. Anypurchase will be processed by one of the following third-party providers: QuickbooksOnline. We strongly encourage you to review the privacy policy of thethird-party payment processors we use to process payment when you purchaseanything from our Site.
User Account Information: In order to purchase or access certain Services, we mayrequire you to create a user account and provide your name and/or email addressand create a unique password. For your security, we do not have access orknowledge of your password and it is your sole responsibility to keep thepassword confidential and not share your account details with any other people,including us.
Computer, Browser and Mobile Information: Computer and connection information such as statistics onyour page views, traffic to and from the Site, your unique resource locator(“URL”), advertisement data, your internet protocol (“IP”) address, yourbrowsing history, and your Site log information. If you access our Site viayour mobile phone, we may collect information about your device, including butnot limited to, the model, manufacturer, device identification and yourlocation information.
Social Media Information: We may access personal information from socialnetworking sites and apps, including Informationbut not limited to, Instagram, Facebook, LinkedIn, YouTube, and Twitter whichmay include your name, username on any of these platforms, location, email,age, gender, profile picture and any other public information you have includedon any of your social media profiles. If you want to limit this data, youshould review their privacy and security settings of each social media site andchange your privacy settings.
Sensitive Information
Wewill not request sensitive information from you at any time. Please do notsubmit any sensitive data to us, including your social insurance or securitynumber, health data, genetic data, or information related to your ethnic origin,religious beliefs, or criminal history. If you do send us this information,then by doing so you are consenting to our use, storage, and processing of thisinformation in accordance with this Policy.
HOW WE COLLECT YOUR INFORMATION
Information You Voluntarily Provide
Wecollect information you voluntarily and manually provide when you use our Site,such as when you purchase or access Services or certain content on our Site,sign up for our email list or newsletter, submit a form, send us questions, orinteract with us through this Site such as when you provide comments orfeedback. Some of the information you manually provide may be personalinformation, such as your name or email address.
Information from Your Website Browser orMobile Device
Wecollect information that is sent to us automatically from your website browseror mobile device, such as your IPaddress, the name of your operating system, the name and version of yourbrowser, date and time of your visit, page(s) you visit and length of time youspent on each page. The information we receive may depend on your browser ordevice settings. Information received from your website browser and mobiledevice typically is not, in and of itself, personally identifiable. However, wemay combine it with other information in an attempt to identify you, or we maycombine it with information that does identify you.
Tracking Technologies
We collect information when you visit ourSite and through our email communications, by using cookies, pixels, websitebeacons, tags, and other tracking technologies to collect information aboutyour engagement, as well as your browsing and purchasing behaviour. Thesetracking technologies include:
● Clickstream Data: Through Site access logs we collect your URL,clickstream data and HTTP protocol elements, which generate certain kinds ofnon-identifying Site usage data, such as the number of hits and visits to theSite. This information is used for internal purposes for research anddevelopment, user analysis and business decision making, all of which providesbetter services to our users. The statistics garnered, which contain nopersonal information and cannot be used to gather such information, may also beprovided to third-parties for data processing and analyzing.
● Cookies: Cookies collect data sent to usby your computer about (i) the way you interact with our Site, such as when youuse certain features or download attachments; (ii) collect data to assess andimprove our marketing and advertising; (iii) allow partners and third-partiesto use these tracking technologies to track your use of our Site, including onmultiple devices; (iv) collect statistical data such as how long you stay on acertain webpage on our Site and the location from where you access our Site.All of this information helps us to improve the Services, provide content basedon the interests of our users and improve the functionality of our Site. Mostbrowsers are set to accept cookies by default. In addition, when you first encounterour Site, you will be asked to “consent to cookies.” If you wish to disablecookies, you may do so through your individual browser options. However, thismay affect your ability to use or make purchases from our Site. More detailedinformation about cookie management with specific website browsers can be foundat the browsers’ respective websites.
● Website Beacons or Pixels. These are small graphics that help us understandbrowsing activity and provide a better user experience. Unlike cookies, websitebeacons and pixels are non-identifiable when you visit a website page.
● Social Widgets.These buttons are provided by third-party social media providers that allow youto interact and access certain social media services when you view a page onour Site. These widgets may collect browsing data, which may be sent to therespective third-party social media provider.
● Third Party Software. We may use third-party software to post advertisements onour Site to oversee marketing or email campaigns, or manage other businessinitiatives. This third-party software may use cookies or similar trackingtechnology. We have no control over these third-parties or their use ofcookies.
Third-Party Use ofCookies and Other Tracking Technologies
Some content or applications, including advertisements on our Site are servedby third-parties, including advertisers, ad networks and/or servers, contentproviders, and application providers. These third parties may use cookies aloneor in conjunction with web beacons or other tracking technologies to collectinformation about you when you use our website. The information they collectmay be associated with your personal information or they may collectinformation, including personal information, about your online activities overtime and across different websites and other online services. They may use thisinformation to provide you with interest-based (behavioral) advertising orother targeted content.
We do notcontrol these third parties’ tracking technologies or how they may be used. Ifyou have any questions about an advertisement or other targeted content, youshould contact the responsible provider directly.
Ability to OPT-OUT of Tracking
We also may use the above-mentioned technologies tocollect information about your online activities over time and acrossthird-party websites or other online services (behavioral tracking). Werespect your decision if you want to opt-out of tracking for this website. Ifyou choose to opt-out some features of this Site, or future features of this Sitemay not work properly. For example, you may not be able to share content from ourSite to social media sites etc.
You can set your browser to refuse all or some browsercookies, or to alert you when cookies are being sent. To learn how you canmanage your Flash cookie settings, visit the Flash player settings page onAdobe’s website.If you disable or refuse cookies, please note that some parts of this site maythen be inaccessible or not function properly.
To learn how to turn tracking on oroff on your device, you can visit the following websites:
Turn “Do NotTrack” on or off/Android
Turn “Do Not Track” on oroff/Mac
Website Analytics
Fromtime to time, we may use third party analytic tools operated by third-partycompanies. These analytic tools may also use cookies or other trackingtechnologies to analyze visitors’ use of our Site to determine the popularityof the content, and better understand online activity. We do not transferpersonal information to these third party vendors. However, in order to accessour Site, you are consenting to the collection and use of your information bythese third party analytic companies. We recommend you review their respective privacy policies andcontact them directly with any questions or requests to delete yourinformation.
Email Policies
Weare committed to keeping your e-mail address confidential. We do not sell,rent, or lease our subscription lists to third parties, and will not discloseyour email address to any third parties except as expressly set out in thisPrivacy Policy. In compliance with CAN-SPAM Act of 2003 (Public Law No.108-187) all e-mails sent from our organization will clearly state who thee-mail is from and provide clear information on how to contact the sender. Inaddition, all e-mail messages will also contain concise information on how toremove yourself from our mailing list so that you can opt-out of further e-mailcommunication from us and will contain an “unsubscribe” link at the bottom ofeach email. If you have any issues unsubscribing from our newsletter, pleasecontact us at hello@solosquid.com requesting to unsubscribe from future emails.
HOW WE USE AND DISCLOSE YOURINFORMATION
Use of Information
Wegenerally store your data and transmit it to a third party for processing.However, to the extent we process your data, we do so to serve our ownlegitimate business interest. Generally, the purpose of collecting yourinformation through our Site is to:
● Provide our Site and its contentsto you;
● To provide you with information,products or services that you request from us;
● To carry out our obligations andenforce our rights arising from any contracts between you and us, including forbilling and collection;
● Collect statistical data andanalyze trends for our use, and for use by third-parties to better understandyour needs and interests;
● Improve our Services, marketingand promotional efforts or troubleshoot issues on our Site;
● Contact you with special offers,newsletters, information advertisements of third parties and content we believewill be of interest to you which in some instances may be in exchange for acommission to be paid to us by such third parties (if you opt to take part insuch promotions, the third parties will receive your information);
● To allow you to participate ininteractive and social features on our Site;
● Improve the content,functionality and usability of this Site and provide a tailored andpersonalized experience for you when you visit our Site;
● Prevent fraudulent activities andsecurity breaches;
● Resolve disputes and assist lawenforcement when necessary or respond to any legal claims or otherwise complywith our legal obligations; and
● For any other purpose with yourconsent.
Wemay also use the information we have collected from you to enable us to displayadvertisements to our advertisers’ target audiences. Even though we do notdisclosure your personal information for these purposes without your consent,if you click on or otherwise interact with an advertisement, the advertiser mayassume that you meet its target criteria.
Disclosure of your Information
Wemay disclose your personal information that we collect or you provide asdescribed in this Privacy Policy with third parties in certain circumstances.In particular we may share your data with third party processors as needed toserve our legitimate business interests. We will not sell your information toany third-party. We may share your Information with third-parties from time totime in certain situations and in order to carry out the following businessoperations:
● Administering our Site andvarious tasks such as payment processing, hosting services, email delivery,communications and customer service;
● Delivery of our Services;
● Administering your account;
● Entering into agreements andcommunication with you;
● Analyzing data and trends,including partnering with third-party analytic companies;
● Run and manage our ads to produceads that appear when you visit our Site;
● Protecting the security of ourbusiness and Site; including to investigate and remedy any breach of any of ourrights or policies, or as needed to obtain and maintain insurance coverage,manage risks, obtain financial or legal advice;
● Promoting and marketing the Siteand Services;
● In the event of sale or transferof our business;
● To comply with any requirementsto disclose by law, such as to initiate or respond to any legal action or toprotect the rights, property and safety of others. This includes sharinginformation with other parties to prevent security breaches, fraud or creditrisks;
● Any other reason necessary tocomply with any legal obligation, to protect your interests, the interests ofothers or our business;
● With your consent.
Wealso may disclose aggregated information about our users and information thatdoes not identify any individual in compliance with this Privacy Policy andwithout restriction.
Retention of Information
Wegenerally retain your information only as long as is reasonably necessary toprovide you with the Services, comply with our legal obligations or until yourequest that we delete your information. Any information we no longer need willbe permanently deleted.
International Data
Your information, including Personal Data, may betransferred to and maintained on servers located outside of your state,province, country or other governmental jurisdiction where the data protectionlaws may differ than those from your jurisdiction. We will take all stepsreasonably necessary to ensure that your data is treated securely and inaccordance with this Privacy Policy and no transfer of your Personal Data willtake place to an organization or a country unless there are adequate controlsin place.
Processing Your Information
Generally,we do not process or hold your Information but instead we use third-partyprocessors to process your data. In order to carry out our business, it isnecessary for us to transmit certain information to third-parties. Forinstance, when you purchase a Service from our Site, your payment information istransmitted to and collected by a third party payment processor. For a fulllist of third party applications we use, please contact us at hello@solosquid.com.
Insome instances however, we may process your information internally. When youagree to be bound by our Privacy Policy, you consent to our processing of yourinformation for such purposes to carry out our business interests.
Protection of Your Information
We employcommercially reasonable methods to ensure the security of the information youvoluntarily provide to us, as well as that information that is collectedautomatically. We implement a variety ofsecurity measures to maintain the safety of your personal information includingusing standard security protocols and transmitting information securely viaSecure Sockets Layer (SSL) and only use recognized online secure paymentsystems and reputable third party payment processors and applications. Sinceemail is not considered secure, please do not send us private information viaemail. Doing so is completely at your own risk. In order to protect our Site,we use software programs to monitor network traffic to identify unauthorizedattempts to upload or change information or hack or otherwise damage our Site. Whilewe take these steps to protect your personal information as much as we can, nosystem or transmission of data over the internet or any other public network orany storage of data can be guaranteed to be 100% secure. If you are concernedabout your personal information, please contact us at hello@solosquid.com.
Event of a Breach
In the unlikely eventcustomer data has been lost, stolen, or potentially compromised, our policy isto alert our customers via email no later than 72 hours of our becoming awareof the event. We will also report such incident to any required data protectionauthority. We will work closely with any customers affected to determine nextsteps such as any end-user notifications, needed patches, and how to avoid anysimilar event in the future.
YOUR RIGHTS
Werespect your rights to your personal information and data. You have the rightto access, correct, request restriction or deletion of your information, orrequest how we use your personal information and data collected, as required byapplicable law. Note that we may charge a reasonable fee for actions that youask us to take with respect to your data. In addition, we reserve the right tofirst request you provide us with evidence verifying your identity before wetake any action.
Afterwe verify your identity, you have the right to:
· Update or change any information you have provided to us.To update or delete Your information, please contact us at hello@solosquid.com;
· Request that we confirm what data we hold about you, andfor what purposes. You also have the right to confirmation of whether weprocess your data or deliver your data to third party processors, and for whatpurposes. We will supply you with copies of your personal data unless doing so wouldaffect the rights and freedoms of others;
· Change your consent to our use of your information. In suchcases, we may require you to delete your account with us, as described above,and you may not have full access to our Site;
· Request a digital copy of the data that we hold about you.Your first request for a copy of your personal data will be provided free ofcharge; subsequent requests will incur a reasonable fee.
· Request that we gather and transfer your data to anothercontroller, in a commonly used and machine readable format, unless doing sowould cause us an undue burden;
· Request that we delete all data that we hold about you, andwe must delete such data without undue delay. There are exceptions to thisright, such as when keeping your data is required by law, is necessary toexercise the right of freedom of expression and information, is required forcompliance with a legal obligation, or is necessary for the exercise or defenseof legal claims. Such a request may result in a termination of your accountwith us and you may have limited or no use of our website;
· Opt-out of receiving future email correspondence from us bychecking the appropriate box when you register for the account or make apurchase. You may change your communication settings by contacting us at hello@solosquid.com;
· Opt-out of receiving any third party marketingcommunications or having your personal information used for marketing purposes.You may do this by contacting us at hello@solosquid.com;
· In certain situations, restrict the processing of yourdata, such as when you contest the accuracy of your data or when you haveobjected to processing, pending the verification of that objection. Whenprocessing has been restricted, we will continue to store your data but willnot pass it on to third party processors without your consent, or as necessaryto comply with legal obligations or protect your rights, our rights, or those of others. In addition, you may opt-outof any processing of your data altogether. However, doing so may result in thetermination of your account and loss of access to our Site; and
· Complain to a supervising authority in your jurisdiction ifyou believe we are misusing your data or have violated any of your rights underthis Privacy Policy or applicable law.
If you wish to have any third-parties, including those towhom we’ve transmitted your information, delete your information, you will needto contact those third-parties directly to do so. Upon request, we will providea list of all third parties to whom we have transmitted your information.
Complaints
Ifyou are an EU resident, you have certain rights afforded to you by way of theGeneral Data Protection Regulation, including the right to complain to asupervising authority if you believe we are misusing your information or haveviolated any of your rights under this Privacy Policy or applicable law. Youmay do so in the EU member state in which you reside or have your place ofbusiness or in which the alleged infringement took place. If you are locatedoutside the EU, you may have rights under privacy laws in the jurisdictionwhere you live.
Changes to our Privacy Policy
Wereserve the right to update and change this Privacy Policy and will make ourbest effort to update the date “Last Updated” at the top of this page each timewe make changes. You can review our most recent changes by visiting this page.By continuing to use our Site, you waive specific notice of, and accept allchanges to our Privacy Policy made from time to time. We encourage you toreturn to this page each time you access our Site to ensure you have read ourmost recent Policy.
Contact us
Ifyou have any questions about our Privacy Policy or wish to exercise any of yourrights, you can contact us at hello@solosquid.com.
